Payment Policy

Secure Sockets Layer (128-Bit SSL Security)
rowanandrae.com uses Secure Sockets Layer (SSL) technology to give you the safest, most secure shopping experience possible. SSL technology encrypts sensitive information - including passwords and card numbers - during your online transactions. All forms on our site are secured with SSL technology, so your personal information stays safe.

Payment Terms and Conditions
We accept the following credit and debit cards:

  • American Express
  • Visa
  • Mastercard
  • Apple Pay
  • Google Pay
  • Maestro
  • Shop Pay

All prices are listed in USD. Please read our Shipping Policy for more information.

PCI Compliant
The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle cardholder information. Defined by the Payment Card Industry Security Standards Council, it was created to increase controls around cardholder data and reduce card fraud.

Your Payment Information
Your full card number is never accessible to us. When your purchase is completed, we can only see your billing information, shipping information, order details, and the last 4 digits of your card.
This secure mode begins when you initiate your order. You can verify it by looking for a closed lock icon in your browser, and by checking that the site address shows "HTTPS".
We don't rent, sell, or share your personal information with anyone. Our Privacy Policy explains how your personal information is collected and used.

Contact Information
Shop Name: Rowan & Rae
Company Name: DCP-commerce
Company Registration Number: 93450796
Email: info@rowanandrae.com
Tel.: +1 213 4230589

Support hours:
Monday – Friday, 9:00 AM – 5:00 PM (ET)
Saturday – Sunday, 11:00 AM – 4:00 PM (ET)

Our customer service team will usually get back to you within 12–24 hours during our support hours.

Business Address:
Pastoor Lemeerstraat 44, 1648 KC De Goorn, Netherlands

Warehouse Address:
Building 4, 4th Floor, 58 Baiye Road, Dongguan, Guangdong 523000, China