Delivery policy

At Rowan & Rae, we are committed to providing our customers with fast, reliable, and cost-effective delivery. Our goal is to ensure your orders are shipped as quickly and efficiently as possible, while keeping shipping simple and hassle-free.

Delivery Times

We strive to ship all orders within 24–48 hours of order confirmation. Please note that delivery times may vary depending on:
Weather conditions
Peak periods (such as holidays)
Customs clearance (if applicable)

Free Shipping

Rowan & Rae offers free standard shipping on all orders. You will not incur any additional shipping costs, and we aim to make our service both reliable and attractive.

Order Processing

All orders are processed and shipped within 24–48 hours. Once your order has been shipped, you will receive a confirmation email including tracking details so you can follow your package.

Shipment Tracking

Every order comes with tracking information, allowing you to monitor the status of your shipment and track its journey until it reaches you.

Customer Service & Support

Our customer service team is always here to help. If you have any questions or concerns about your order, please contact us:

Email: info@rowanandrae.com

We do our best to respond to all inquiries promptly and professionally.

Limitations & Exceptions

In some cases, delivery may be delayed due to circumstances beyond our control, including:
Customs clearance procedures
Severe weather conditions
Force majeure events

Rowan & Rae cannot be held liable for delays caused by these factors, but we greatly appreciate your patience and understanding should they occur.

Conclusion

At Rowan & Rae, we are dedicated to giving you the best possible online shopping experience, including quick and reliable shipping. By following these shipping terms, we ensure that your orders are processed and delivered as smoothly as possible.

For any further questions or information, please contact us at info@rowanandrae.com